Accounts and Billing

Answers related to Honeycomb accounts

How do I change the email address on my Honeycomb account?
At present, there's no way to set a new email address on an existing Honeycomb account. We'd be happy to submit this for you as a feature request, s...
Fri, 27 May, 2022 at 1:04 PM
How do I delete a team in Honeycomb?
If you are the team's owner in Honeycomb, please get in touch with us via support@honeycomb.io or via Support chat while logged into your Honeycomb acco...
Fri, 27 May, 2022 at 12:06 PM
How do I delete my Honeycomb account?
We're very sorry to see you go!  Please email support@honeycomb.io from the email address registered to your Honeycomb account, or chat to us while log...
Wed, 29 Jun, 2022 at 1:45 PM
Authenticating with SSO and SAML
Authentication via SSO and SAML is offered as part of Honeycomb Pro and Enterprise plans. Please see our step-by-step guide for logging in to Honeycomb ...
Tue, 3 Sep, 2024 at 2:59 PM
Can I have more triggers or SLOs?
Honeycomb grants a set number of triggers and service level objectives (SLOs) based on pricing plan. Pro Plans Enterprise Plans Triggers 100 ...
Wed, 1 Mar, 2023 at 9:42 AM
How do I update my Honeycomb plan and billing details?
VIew and Update your Honeycomb Plan If you are the team owner on a Honeycomb Free or Pro plan account, you can view and update your Honeycomb plan detai...
Thu, 13 Apr, 2023 at 8:56 AM
What happens if I upgrade my yearly Honeycomb Pro subscription in the middle of the billing cycle?
When you upgrade your yearly Honeycomb Pro subscription mid-cycle: You will be charged a pro-rated rate for the remainder of your current billing cycle...
Thu, 31 Aug, 2023 at 9:27 AM
Can I pay for Honeycomb via ACH or wire transfer?
Honeycomb offers ACH and wire transfer payments for Enterprise customers. If you're interested in discussing a Honeycomb Enterprise plan, please get in ...
Wed, 10 Apr, 2024 at 8:13 AM
Invite new members to SAML SSO Enabled Teams
You'll notice that if your SAML SSO enabled team does not have an "Invitations" section to email members invitations to your team, this is due...
Thu, 21 Nov, 2024 at 3:10 PM