Honeycomb Support

If you have accidentally sent PII or other sensitive data through Honeycomb, you have a couple of options for removing it: Delete the Dataset The qu...

What: Honeycomb boards are a way to collect and share your queries.  Why: A lot of teams have a need to collect all of the things that they want to...

Triggers and SLOs are both used to notify people about things that are happening based on some telemetry fields.  Triggers are typically for a known, hi...

Sometimes people want to change the status of a span from "error" to "unset" or "okay".  In OpenTelemetry, spans have a st...

We strongly advise you to contact Honeycomb support before making any changes to your SSO configuration, such as changing your SSO domain or moving to anoth...

Honeycomb has several API endpoints. The only endpoint which has rate limiting in effect is the Query Data endpoint. Calls to https://api.honeycomb.io/1/...

Please see the Honeycomb Scope of Support for details on which products and technologies are covered by Honeycomb Support. For information on Honeycomb ...

Problem statement: My trigger didn’t fire when I expected it to; looking at my events, it appears it should have alerted me. Cause: We see this quite a ...

By default, our export functionality in the UI is limited to 1000 rows of data. However, if you need to export more, you can use our API to retrieve up to 1...

Problem statement: I’m trying to configure Microsoft Entra ID/SAML SSO in Honeycomb, but I keep getting a "SAML assertion must have Email, FirstName, a...